Terms and Conditions

• All prices include VAT.
• You will be charged for the volume of data sent and received, and not the time you spend connected.
• Unused data will be forfeited. Use bundled bytes within 30 days.
• Once you have used up your bundle, the applicable out of bundle rate will apply.
• SMS messages are charged at standard rates or SMS Bundled rates if applicable.
• Multiple data bundle purchases are NOT allowed - customers can only purchase a data bundle if either one of the following three criteria are met:
• They have not previously purchased a data bundle.
• Their previous data bundle has expired as per the 30 day expiry rule.
• Their previous data bundle purchased has been depleted within the 30 day period through normal data usage and their prepaid data account shows a zero balance.
• Data transfer rates are not guaranteed and are dependent on network availability.
• Utilisation of data is billed in units, where each unit equals 1 byte.
• Out of bundle pricing is rounded off to the nearest cent.
• If session started in-bundle, the bundle is depleted and subscriber buys a new bundle, then the new bundle becomes available in the same session.
• If session started out-of-bundle and subscribers buys a bundle, the bundle becomes available only from the next session.
• Should the subscriber migrate to another Prepaid or Top Up package while a balance exists in their prepaid data account, the remainder of the data account will not be forfeited.
• Should the subscriber migrate to a contract package while a balance exists in their prepaid data account, the remainder of the data package will be forfeited.
• One unit equals one byte.
• Out of bundle pricing is rounded off to the nearest cent.
• Both the recharge and error notification SMS is zero-rated.
• Migration terms and conditions apply.
• Bundles and tariffs only apply to standard APNs.
• Tariffs do not apply to data roaming.