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CWD employs SMTP authentication to ensure that all outgoing email is sent from an authenticated source. This forces users to enter a username and password when sending out email via CWD servers. Using SMTP authentication in conjunction with a strong password will reduce the risk of ‘spammers’ hi-jacking your email address to send out spam emails that could lead to domain blacklisting.
Will this reduce the spam that I receive in my mailbox?
Unfortunately, it will not. This measure only prevents non-CWD users from impersonating you or sending spam through our servers. This helps to improve your security and also reduces spam for everyone, thereby ensuring that CWD’s servers will not be abused.
To enable SMTP authentication in your email client:
Using Outlook (XP 2003) -
- Click ‘‘Tools’ from the email client menu
- Select ‘Email accounts’
- From the pop-up, select ‘View or change existing account’
- Click ‘Next’ (provided the account does indeed exist on your local PC)
- Select applicable email account and click ‘Change’
- Click the ‘More Settings’ button
- Select the ‘Outgoing server’ tab
- Ensure that the first option, ‘My outgoing server requires authentication’ and the second option ‘Use same settings as my incoming mail server’ is ticked
- Select the ‘Advanced’ tab
- Set the Outgoing Server (SMTP) Port to 587
- The Incoming Server (POP) Port should be set to the default setting, 110
- Click ‘OK’ to save these settings
- Click ‘Next’ and ‘Finish’
Using Outlook Express (4 - 6) -
- Click ‘Tools’ from the email client menu
- Select ‘Accounts’
- From the pop-up, select the ‘Mail’ tab
- Click ‘Properties’.
- Select the ‘Servers’ tab
- Ensure that the checkbox for ‘My server requires authentication’ is ticked
- Click the ‘Settings’ button next to ‘My server requires authentication’
- Ensure that the first option, ‘Use same settings as outgoing server’, is selected
- Select the ‘Advanced’ tab
- Set the Outgoing Server (SMTP) Port to 587
- The Incoming Server (POP) Port should be set to the default setting, 110
- Click ‘OK’ to save these settings
- Click ‘OK’ and ‘Close’
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