iBurst FAQ

Why iBurst Wireless?

• Carry-over unused data to the next month
• No telephone lines required. Instant activation
• Perfect alternative to dial-up
• Choice of modems
• Offers month-2-month and 24-month contracts

What happens when I reach my cap?

You have 3 options when you have reached your monthly data limit:

• Continue on Pay-per-use (all packages are activated with PPU by default) and pay R0,95 per MB used
• Top up your bandwidth with a Bandwidth Booster. These allow you to buy bundles of extra bandwidth for less
• Opt out of Pay-per-use, which means your service will be throttled or capped unless you purchase a Bandwidth Booster

What will I need to get started?

• A desktop or laptop computer (also supports Macs). Good iBurst Wireless coverage

How do I install this on my computer?

• An installation CD is included in your modem packaging.
• This CD has everything you need to install the software yourself.
• Should you experience any difficulties you can contact our 24/7 helpdesk on 0877 207 200

Does it matter where I put my device on my premises?

• Yes. iBurst units should not be deep within houses or businesses, preferably place your device near areas that aren’t too built up or dense i.e. close to a window with as clear a line to base stations as possible

Can I share my iBurst connection with others?

• Yes. A router or similar device is required to share the connection between users

What happens to my unused data at the end of the month? Can I still use it?

• Yes. Any unused data will be carried over to the following month.
• Data Carry-over is applicable on both month-2-month and 24-month contracts but is limited to the monthly data allocation for which the customer has signed up .ie.Giga customers may carry-over a maximum of 1024mb of data at month end

Click hear to compare our iBurst price plans